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Manage payment methods

A payment method describes how money moved — bank transfer, card, cash, cheque and so on. You choose one every time you record a customer or supplier payment. Each method is linked…

Manage payment methods

A payment method describes how money moved — bank transfer, card, cash, cheque and so on. You choose one every time you record a customer or supplier payment. Each method is linked to one of your bank accounts, and that link matters: it decides which account the payment posts to in your ledger, and it is how bank reconciliation knows which statement the payment should appear on.

Before you begin

  • Sign in and select your organisation.
  • Anyone in the organisation can view the list; creating or editing payment methods needs the manage chart of accounts permission (the same permission as managing bank accounts).
  • A standard set of methods (Bank Transfer, Cash, Visa and others) is created automatically with your organisation, already linked to your first bank account.

Open the screen

Go to Settings → Payment Methods.

Payment Methods list showing the Name, Bank account, Payments and Status columns

The list shows each method's linked bank account, how many payments reference it, and whether it is Active. Use Show inactive to include deactivated methods.

Important: a method showing a Not configured badge has no bank account. Payments recorded with it cannot be posted to your ledger until you assign one — a warning at the top of the page counts any such methods.

Assign a bank account to a method

  1. Choose Edit on the method.
  2. Pick the account from the Bank account list (it shows each account's currency).
  3. Choose Save changes.

For example, link Cash to your Cash on hand account and card methods to the bank account the card settles into.

Note: changing a method's bank account only affects future payments. Payments that have already been posted keep the account they were actually posted to — your history never silently moves between banks.

Create your own method

  1. Choose New payment method.
  2. Give it a Name (unique within your organisation), an optional description, and pick its Bank account.
  3. Leave Active switched on and choose Create.

Deactivate a method you no longer use

Edit the method and switch Active off. It disappears from payment forms, but nothing else changes — existing payments keep their history. Methods cannot be deleted, because payments reference them; deactivating is the intended way to retire one.

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