This Privacy Policy explains how Planet Invoice collects, uses, and protects the personal information you provide when using our website and services.

Information We Collect

• Personal Information: When you sign up for an account or use our services, we may collect personal information such as your name, email address, billing address, and payment information.
• Usage Data: We may collect information about how you interact with our website and services, including your IP address, browser type, pages visited, and referring pages.
• We use IP addresses to help diagnose service issues, analyze traffic patterns, prevent fraud, and improve user experience.
• We process your IP address based on our legitimate interest in maintaining the security and functionality of our website.
• Cookies: We use cookies to store information about your preferences, track user interactions, and analyze website traffic. You can disable cookies in your browser settings, but this may affect the functionality of our website.
• Third-Party Services: We may use third-party services, such as Google Analytics to collect, monitor, and analyze usage data. These services may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website and services.
• We retain IP addresses for 90 days and in some cases longer for security and analytics purposes. After this period, data is anonymized or deleted

How We Use Your Information

• To Provide Services: We use your personal information to provide, maintain, and improve our services, including processing invoices and managing accounts.
• Communication: We may use your email address to send you important updates, newsletters, or promotional offers. You can opt out of receiving marketing communications at any time.
• Analytics: We may use usage data to analyze trends, track user interactions, and improve the functionality of our website and services.

Data Security

• Protection Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
• Third-Party Services: We may use third-party service providers to help us operate our business and deliver services. These providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

• Access and Correction: You have the right to access and correct your personal information stored by us. You can do this by logging into your account or contacting us directly.
• Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions provided by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove the information.

Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at Legal at planetinvoice.com.

Last Updated: December 2025