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Suppliers

Manage supplier addresses

A supplier can hold any number of addresses — an ordering office, a remittance address, a registered office — each with its own Label and one or more purposes describing what it is…

Manage supplier addresses

A supplier can hold any number of addresses — an ordering office, a remittance address, a registered office — each with its own Label and one or more purposes describing what it is used for. For each purpose, one address can be the default. Addresses are managed in the Addresses section of the supplier's Edit page.

Before you begin

  • Sign in with the correct Organization selected.
  • You need an existing supplier — see Add a supplier.
  • Anyone who can view the supplier can see its addresses; adding, editing and archiving them needs permission to edit suppliers.

Open the address section

  1. Go to Contacts → Suppliers.
  2. Open the supplier by its Company Name.
  3. The Addresses and contact-people sections sit stacked below the supplier's details card.

Each address is shown as a card with its label, the address itself and badges for the purposes it serves. A blue star on a purpose badge means this address is the default for that purpose.

Add an address

  1. Select Add address at the top of the card.
  2. Give the address a Label — a short name you will recognise, such as "Main Depot".
  3. Complete the address lines, city, county/state/region, postcode and country.
  4. Tick one or more purposes: Correspondence, Ordering, Remittance, Returns collection, Registered office or Other.
  5. Save.

The first address you give a purpose automatically becomes the default for that purpose, so a supplier with a single address needs no further set-up.

Purposes and defaults

Purposes describe what an address is used for, and each purpose can have one default address. Default addresses determine which address Sales Scribe will propose for new documents.

To change a default, open the star menu on the address you want to promote and choose Make default for… — it lists the purposes this address holds but is not yet the default for.

Edit, archive and restore

  • Edit (the pencil) changes the address's label, fields or purposes.
  • Archive (the box icon) hides an address you no longer use; nothing is deleted.
  • Restore brings an archived address back.

Warning: Archiving an address clears any defaults it held, leaving those purposes with no default until you pick one. Restoring the address does not give the defaults back — use the star menu to set them again.

What happens next

Every change — adding, editing, archiving, restoring, and changes to purposes or defaults — is recorded in the organisation's audit trail.

Troubleshooting

  • A purpose has no default. Its default address was probably archived. Open the star menu on the address you want and choose Make default for….
  • A restored address has lost its defaults. That is expected — restoring does not reinstate defaults. Set them again from the star menu.
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